Remote Support

RAM ELETTRONICA SRL uses an innovative tool to guarantee an online support service.  This support service is enabled through a  Web Center. With a simple click, our clients choose the next available help operator. Each client is provided with a service access key ( username and password) through which he/she is recognized and enabled to ask for the support service.
RAM ELETTRONICA can carry out any software intervention by remote.
Furthermore, where required, RAM ELETTRONICA can monitor the computers of unguarded systems, so to promptly intervene without express request from the client.